FREMONT, CA: Adams Automotive, the country's largest and most trusted automobile service center, is pleased to announce the launch of Auto Hospitality, a unique approach to auto care that stresses convenience, trust, and customer happiness. In an industry known for saying "no," Adams Automotive is setting the standard by saying "yes" to business, ensuring consumers are served when it counts the most.
In response to common industry complaints such as weekend closures, excessive wait times, and a lack of communication, Adams Automotive has based its business strategy on being available at all times and providing excellent service.
As Chris Jones of Ratchet + Wrench observed, "We need to fix that and start saying yes to business." Adams Automotive is answering that call with Auto Hospitality, a level of service that rivals even the top dealerships.
Auto Hospitality is the willingness to say "yes" when others say "no." This attitude guides every aspect of the customer experience at Adams Automotive and its partner, Now Auto Care. Here's how they're transforming the Houston auto repair market:
365-Day roadside assistance: Each visit includes $150 in coverage for services like towing, jump starts, and lockouts, which are automatically renewed annually.
Peace of mind protection: Dams Automotive provides a 3-year/36,000-mile nationwide warranty backed by a network of 15,000 affiliates, ensuring clients' coverage wherever they go.
Trip interruption coverage: Customers who experience car issues while traveling are covered for meals and hotel costs up to $250.
Seven days a week service: With five Houston-area sites open seven days a week, Adams Automotive is always available to service customers when it is most convenient for them.