Real-Time Safety Solutions: Making Verification Immediate and Unavoidable

Dale Fowler, Real-Time Safety Solutions | Auto Tech Outlook | Top Ride-Share And Package Delivery Safety Tech SolutionsDale Fowler, CEO
Rideshare and delivery platforms depend on a single, safety-critical moment: when a driver and a passenger or recipient connect. Despite the scale of these networks, identity verification at that moment has remained largely assumption-based and inconsistently controlled. In crowded airports, concert venues, sporting events, and late-night delivery routes, speed often replaces certainty. Vehicles look alike, people are rushed, and human judgment is called on to enforce accuracy when systems fall short.

For Real-Time Safety Solutions, this verification gap at the point of interaction is the core operational problem the company set out to solve.

In 2019, that vulnerability became impossible to ignore. Samantha Josephson, a college senior, entered a vehicle she believed was her rideshare. It wasn’t. She never made it home. The failure was not the absence of technology, but the absence of confirmation at the precise moment rider and driver met.

For Dale Fowler, CEO of Real-Time Safety Solutions, the incident accelerated work already underway. Development of the underlying technology had begun in 2018 with the intent to serve both rideshare and delivery use cases. The events of 2019 clarified what any viable solution would have to do in practice: operate reliably in live, crowded environments without relying on policy, training, or user judgment at the point of interaction.

From that requirement came a patented, in-vehicle safety screen designed to make identity verification visible and unavoidable. The system provides real-time, system-controlled visual confirmation between drivers, passengers, and delivery recipients before any interaction occurs.

“The goal was to eliminate guesswork at the moment drivers, riders, or recipients connect,” says Fowler. “When identification is clear and system-controlled, safety improves, and operations move faster at the same time.”
Real-Time Identity Verification at the Point of Interaction

The solution centers on a patented in-vehicle system. Real-Time Safety Solutions’ Safety Screen is a high-resolution LED display mounted inside the vehicle and visible from the exterior without obstructing the driver’s view. With brightness exceeding 1,400 nits, nearly three times that of a standard computer display, the screen remains clearly visible in crowded, low-light, or high-glare conditions.

Trip or delivery data originates with the platform and is delivered simultaneously to the driver’s phone, the in-vehicle safety screen, and the customer’s phone. As the vehicle approaches the pickup or drop-off location, the screen and phone display matching colors and patterns that intensify with proximity, confirming the correct match before a door opens. Patterns and images supplement color coding to support accessibility for colorblind users.
  • The goal was to eliminate guesswork at the moment drivers, riders, or recipients connect. When identification is clear and system-controlled, safety improves, and operations move faster at the same time.


This closed-loop verification benefits all stakeholders. Passengers and recipients gain confidence they are engaging with the correct vehicle. Drivers gain assurance they are picking up or delivering to the intended individual, reducing personal risk while enabling faster connections. Platforms gain confirmation that the correct match has occurred, helping reduce disputes, delays, and operational risk.

Field Validation and Scalable Deployment

The system has been validated through extensive development and testing, including a two-year software build and multi-state field trials.

During a three-month pilot conducted in the fall of 2024 with a regional rideshare operator, 97 percent of riders reported feeling safer when the safety screen was used. Drivers connected more quickly, completing up to thirty-five percent more rides within the same shift length.

Beyond rideshare, the technology supports package, grocery, and food delivery, including independent flex drivers operating personal vehicles. The system provides visual confirmation and geo-fenced alerts that notify recipients as a delivery vehicle approaches, improving safety and transparency.

Real-Time Safety Solutions supports multiple deployment models, including enterprise partnerships, fleet programs, and direct-to-driver adoption. A joint venture with a publicly traded finance partner enables flexible deployment without significant upfront investment. An advertising co-op model allows approved brands to display on screens, generating incremental revenue for drivers while helping offset platform costs.

Safety, speed, and scale no longer have to compete. Real-Time Safety Solutions proves that verification, when designed correctly, strengthens all three.

Deep Dive

Establishing Trust at the Point of Pickup and Delivery

Passenger transport and last-mile delivery have scaled faster than the safeguards designed to confirm who is being met and why. For executives responsible for mobility safety solutions, the tension sits at a familiar intersection: crowded environments, time pressure and a growing reliance on independent drivers operating in personal vehicles. Airports, concerts and late-night residential deliveries compress decision-making into seconds, often leaving both riders and drivers to rely on partial information and visual guesswork. That gap is no longer a marginal risk. It has become a central governance issue for platforms that depend on trust to function at scale. Effective safety technology in this space does not begin with alarms or after-the-fact reporting. It begins earlier, at the moment two strangers are supposed to connect. Systems that materially reduce risk remove ambiguity before a door opens or a package changes hands. Clear identity confirmation, mutual visibility between platform, driver and end user, and a disciplined linkage between digital dispatch data and the physical vehicle are now baseline expectations for serious operators. A second, closely related pressure is efficiency. Missed connections, wrong pickups and delayed handoffs erode confidence and create secondary exposure. In dense pickup zones, drivers waste time circling while riders scan license plates or shout names into traffic. Delivery drivers working off-hours in unmarked vehicles face an even sharper version of the problem, arriving at homes where residents have little context for who is approaching. Safety solutions that shorten this identification window tend to improve throughput as well, not by pushing people faster but by eliminating unnecessary friction. The most credible technologies addressing these issues share a common trait: they sit in the flow of existing platform data rather than requiring parallel user behaviors. Information already generated by dispatch systems must be translated into something immediately legible in the physical world. Visual confirmation that works at distance, accommodates color vision differences and intensifies as two parties approach each other reduces reliance on verbal confirmation or hurried judgment. When both rider and driver independently verify a match, accountability is shared and confidence rises on both sides of the exchange. Real-Time Safety Solutions has built its offering around that precise handoff point. Its system takes dispatch data from mobility and delivery platforms and renders it on a dedicated in-vehicle display that is visible before contact is made, while simultaneously signaling the recipient’s phone as proximity closes. The approach aligns platform identity, vehicle identity and end-user confirmation into a single loop, rather than leaving each actor to infer the rest. Field testing with a regional ride-share operator showed increased perceived rider safety and faster connections in crowded settings, indicating that clarity itself is doing much of the work. The same mechanism extends naturally into package and food delivery, where independent drivers often lack recognizable markings and operate at unconventional hours. By making the vehicle’s purpose explicit to the recipient ahead of arrival, the system shifts encounters away from surprise and toward expectation. For drivers, that shift can mean the difference between a routine stop and a confrontation driven by uncertainty. For platforms managing large populations of flex drivers, it offers a consistent safety signal without changing the underlying delivery model. Taken together, these dynamics point to a simple conclusion. The strongest safety technologies in mobility are those that collapse uncertainty at the exact moment it matters, while fitting cleanly into existing operational flows. Real-Time Safety Solutions stands out by focusing narrowly on that moment of connection, using shared data and visible confirmation to protect riders, drivers and recipients alike. For organizations evaluating safety technology that must serve both human trust and network efficiency, it represents a disciplined, credible solution grounded in the realities of modern mobility. ...Read more
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Real-Time Safety Solutions

Company
Real-Time Safety Solutions

Management
Dale Fowler, CEO

Description
Real-Time Safety Solutions develops patented, in-vehicle verification technology that helps rideshare, delivery, and logistics platforms confirm the correct connection between drivers and customers. Its high-visibility safety screen provides real-time visual confirmation, reducing misidentification, improving operational efficiency, and strengthening trust at the moment of pickup or delivery.

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